A five-minute check of a medical service page
Open one priority service page on your phone and read it as a person who has never visited your clinic. Can you answer these questions without contacting reception?
- What appointment or service can I request, and what falls outside it?
- Who will I see, and where can I check their relevant qualifications?
- Do I need a referral, and are there age or other eligibility limits?
- What will I pay for the initial step, and what might be charged separately?
- Does submitting the form book an appointment or ask the team to contact me?
Use the clinic's actual arrangements. Where suitability depends on assessment, say so. Where a price depends on the individual situation, explain how a quote is obtained. A clear boundary is more helpful than a confident but incomplete promise.


