What this means for your practice
Check access wherever transferred documents are stored or downloaded. The receiving arrangement should follow the organisation's agreed information boundaries, including later shared-folder or export use.
An example to discuss with your team
Open a fictional transferred document as an unrelated test role.


Questions to take to your supplier
Ask an unrelated test role to open a fictional transferred file. The result should match the organisation's agreed boundary. Include a receiving-team change in the review. Successful delivery should not quietly broaden the audience simply because a convenient shared folder was used.
Agree the working process
Trace the document's route beyond its first destination. A receiving folder, a working application and an export may have different access arrangements, so review the places where the intended users will actually encounter it. The organisation's responsible owner should define the permitted audience and purpose. Ask the supplier to demonstrate those boundaries with fictional material and test accounts representing intended and unrelated roles. Include shared links and downloads where they are part of the process.
Agree who reviews access when the receiving team changes or the document is moved. A one-time check during implementation will not cover every later organisational change. Keep a clear owner for resolving uncertain access rather than relying on the sender to guess what the destination allows. During acceptance, record the observed result at each relevant stage. The business can then distinguish successful delivery from appropriate availability, which are both necessary for a useful and well-controlled document handover.
How to check the result
Track transfers whose receiving access has not been verified.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
Need help with this?
Tell us what is getting in the way. Kay & Co. can help you understand the options and turn the next step into something that works for your practice.
Explore integrations & data services or discuss your project.
Try the free Healthcare Digital Planner to find your starting priority.
