What to change
Ask your supplier to make each row's extra information clearly belong to that row, preserving the connection in spoken and mobile presentations.
A worked example
Illustrative example
Opening details for one enquiry reveals information labelled for that enquiry, while a second expanded row retains its own separate context.
Why this matters to your practice
Expanding a table row should make it obvious which item the extra information belongs to. This becomes especially important when several rows can be open together. Ask your supplier to demonstrate opening, reading and closing details for neighbouring entries, including through spoken navigation. The original row name should remain useful context. A panel that merely appears nearby on desktop may lose that relationship when the layout stacks on a phone or the user jumps directly among controls.
A practical review example
A visitor may expand details for two neighbouring branches. Ask your supplier to demonstrate opening, reading and closing each, including the spoken name and state of its control. The extra information should identify its related item even when the visitor jumps directly into the panel. Narrow the page and repeat, since visual proximity can change when rows become stacked content. A detail section simply appearing nearby on desktop is not enough evidence that its relationship remains clear in other ways of navigating.
How to check the result
Accept when expanded content never loses its record association and remains reachable after supported changes to the list.
A mistake to avoid
Placing all expanded details in one detached panel may require a stronger item label because visual proximity no longer supplies context.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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