What to change
Treat the destination identifier as part of the release configuration. Ask the supplier to compare affected and working templates, identify where the identifier is defined and confirm organisational ownership of the intended property. Check the public output after correction because cached pages can retain older settings. Use the same fictional interaction on both templates so differences in the test action do not obscure whether the measurement destination is correct.
A worked example
Illustrative example
Illustrative test: Equivalent fictional actions on two templates reach the intended measurement account. A copied service-page design may still send events to an old account while the homepage uses the practice's approved one. The supplier traces the configuration and corrects the shared source. Equivalent fictional actions on both public pages are then observed in the intended account. Your administrator accesses that evidence independently, establishing both destination consistency and organisational access rather than relying on the supplier's private dashboard screenshot.
What this means for your practice
A copied page design can contain an old measurement account identifier. That section's activity may then go somewhere other than the dashboard your practice reviews. Ask your supplier to compare the affected page with a working one and confirm the intended account is organisation-controlled. Use the same fictional action on both so the comparison is meaningful. The correction should be made in the shared configuration and checked on the public pages, including any older cached version still served. Access to a dashboard does not prove every page contributes to it. The handover should identify the destination and show the matched test evidence there.
How to check the result
The destination is consistent and the organisation can access the resulting evidence.
A mistake to avoid
Having access to a dashboard does not prove every page feeds it.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
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Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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