What to change
Ask your supplier to state whether selection covers the visible page or the entire result set, with a clear count and review before consequential actions.
A worked example
Illustrative example
A control states Select all 20 items on this page, while a separate action is required to extend selection to the full filtered set.
Why this matters to your practice
Select all can mean all visible rows or every result across many pages. Before a grouped action, the user needs to know which meaning applies. Ask your supplier to state the scope beside the selection and confirm it again where consequences warrant a review. Demonstrate a list longer than one page, then change its filters. The final selection count and affected items should remain understandable, without relying on an assumption about what was hidden off screen.
A practical review example
A portal list may contain many more items than fit on one page. Ask your supplier to select all, move to another page and change a filter in a fictional example. The selected count and affected scope should remain understandable. If the interface offers a separate choice to select every matching result, make that distinction explicit. A visitor should not discover the meaning only after applying an action, and an off-screen selection should not silently remain broader than the current controls suggest.
How to check the result
Accept when the selected population is visible and unambiguous before a grouped operation, including across page controls and filters.
A mistake to avoid
A single tick in the header cannot communicate selection scope or warn that records outside the visible page are included.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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