What this means for your practice
Connect inventory updates to ordinary purchase, release and retirement workflows. Assign a review owner and keep evidence of the last verification.
An example to discuss with your team
Introduce a fictional new integration through the normal change process and check whether the inventory receives an owner and dependency record.
How to review the arrangement
Introduce a fictional new integration through the usual change process. Does it acquire an owner and dependency record? Ask the supplier how uncertain entries are flagged. Regular small updates are easier to sustain than periodically rebuilding the register after staff discover it no longer reflects the business.
Make updates part of ordinary changes
Add a small register check to the processes that introduce, change or retire a service. When a team buys a tool or a supplier adds a connection, identify who records its purpose, owner and support arrangement. This is easier to sustain than waiting for a large annual exercise to rediscover everything.
Try a fictional new service going through your normal approval and launch steps. Does someone confirm the register entry before the service becomes part of everyday work? Include a changed supplier and a retired tool, because keeping old entries accurate matters too. Record when important details were last checked and give staff an easy way to report something that no longer fits. Review uncertain entries with the relevant owners rather than filling gaps with guesses. The register should support current decisions, with enough context to tell which information is verified and which still needs someone to investigate.
How to check the result
Track unverified records and new assets missing from the register.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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