Keep interview changes clear for candidates and staff

What this means for your practice

Choose one scheduling source and a controlled notification process. Track confirmation and changes so recruiters can resolve uncertainty before the interview date.

What to ask before you choose

Ask to reschedule a fictional interview twice. Old invitations should be cancelled or clearly superseded for both candidate and panel. Include time zones where relevant and distinguish suggested slots from confirmed meetings. Agree who follows up an unacknowledged change instead of assuming another email resolves it.

Keep one current arrangement easy to find

An interview involves the candidate, the panel and sometimes a room or video link. Choose which record represents the confirmed arrangement and how changes reach each participant. A proposed time should remain recognisably provisional until the practice's agreed confirmation process is complete.

Try a realistic sequence: an invitation is sent, a panel member becomes unavailable and the interview is moved twice. Ask the supplier to show what the candidate sees in their messages and calendar at each point. Earlier arrangements should be cancelled or clearly superseded, and the current joining information should be easy to identify. Include time zones when relevant and check the experience on a phone. Agree who follows up when an important change has not been acknowledged. Before the interview day, the responsible colleague should be able to identify outstanding confirmations without piecing together separate messages. This is an administrative check; it should not become an automated judgement about the candidate.

How to check the result

Track scheduling corrections and unacknowledged changes.