What this means for your practice
Choose distribution and retention according to the organisation's actual record-handling decisions. Review tool defaults and keep ownership clear when meetings involve different teams or external participants.
An example to discuss with your team
Create a fictional meeting with a limited audience and inspect the generated sharing scope.


A practical conversation with your supplier
Create a fictional limited-audience meeting and inspect sharing after notes are generated. Include an external participant. Your responsible owner should decide retention and distribution, and the supplier should show how defaults reflect that decision. A useful workflow makes access explicit instead of leaving it to the person who notices a broad sharing setting.
Plan the first improvement
Agree the intended recipients before generating or distributing the record. Different meetings may involve internal teams, external participants or a limited decision group, and the platform's normal workspace audience may not fit. The responsible owner should decide where notes are stored, how access is approved and what retention arrangement applies. Ask the supplier to show the actual sharing result, including links and exports, using fictional notes. A restricted storage folder does not by itself explain what happens when someone distributes a link from the tool.
Keep the final reviewed version distinguishable from an earlier draft so recipients know which record to use. Include a participant or team change in the review process: access that was appropriate during a project may need reconsidering afterwards. Where a record needs correction or withdrawal, agree who can do that and how intended readers learn of the change. These decisions support a reliable working record without requiring every meeting organiser to interpret product defaults independently.
How to check the result
Count records shared beyond their intended audience.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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