Update training reminders when staff roles change
A renewal reminder follows an old timetable after a staff member changes role. Someone changing role may need different training reminders. Reusing their…
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Software & practice operations · page 3
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Use unanswered staff questions to improve your knowledge base
An internal search returns nothing and staff create workarounds in private messages. Unanswered searches reveal where staff lose time or rely on private…
Who should approve changes to staff instructions?
Two clinic teams use different versions of the same reception procedure because neither owns its release. When reception gives one answer on Monday and…