What this means for your practice
Choose a bounded scenario based on a meaningful dependency failure and agreed objectives. Use an authorised exercise plan that avoids disrupting real services.
An example to discuss with your team
Rehearse the loss of one key dependency while preserving the exercise's safety boundaries and record where the plan relies on unavailable resources.


How to review the arrangement
Ask the supplier to define the failure, participants and observable recovery objectives before the exercise. Which assumptions are being tested? Record where the plan relies on something unavailable in that scenario. Success includes discovering those dependencies early enough to improve the plan.
Choose the obstacle the exercise is intended to reveal
Start with a service dependency whose failure would make recovery meaningfully difficult. Explain the assumed problem, which services are affected and which resources participants can use. Agree clear boundaries and authorisation so the exercise does not accidentally disrupt real work. Give the team observable objectives, such as finding the right instructions or restoring a representative task in a test setting, rather than a vague aim to practise recovery.
Include one realistic obstacle, such as an unavailable administrator, instead of making every part of the scenario fail at once. Ask participants to record where the plan relies on something the scenario has removed. Those discoveries are useful evidence, even when an objective is not achieved. Separate uncertainty in the plan from technical failure and assign the appropriate follow-up owner. A focused exercise makes it easier to verify improvements afterwards because the team knows exactly which weakness it set out to examine.
How to check the result
Measure objectives achieved and previously unknown recovery dependencies.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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