Confirm everyday work is possible after recovery

What this means for your practice

Agree the ordinary tasks that must work before recovery is accepted, involving the relevant business owners. Check approved access, consistent information and the connected services those tasks require.

How to review the arrangement

Restore a fictional service with one missing connection and follow the agreed tasks. Does the checklist identify what remains incomplete? Record access checks, consistency checks and remaining limits. The business owner should understand what can resume and what still needs a workaround or further repair.

Let the receiving team demonstrate that essential work is usable

Choose representative tasks with the business owner before recovery is attempted. Include the access, information and connected services needed to finish those tasks, not only the application opening successfully. Use authorised fictional records and define what result the receiving team should see. This gives the owner a practical basis for deciding which work can resume and where a limitation still requires attention.

In the exercise, leave one relevant connection unavailable and ask the team to follow the acceptance checklist. The missing outcome should remain visible rather than be hidden by a successful technical restoration. Record any temporary workaround, its owner and the outstanding verification. Check that information shown across the restored journey is consistent enough for its intended use under the organisation's process. Closing recovery should reflect the agreed usable outcome and known limits, with a clear handover for remaining issues, rather than a technical team assuming that users will discover unfinished dependencies later.

How to check the result

Measure essential workflows successfully verified after restoration.