What to change
Ask the outgoing supplier to connect the public website domain to its actual deployment project and maintained source. Use safe project identifiers and a verified release example so the incoming maintainer can follow the relationship. Mark obsolete copies explicitly instead of deleting them blindly during handover. The acceptance test should locate the live chain without private verbal guidance, reducing the risk that a future fix is applied to a dormant copy while visitors continue receiving the fault.
A worked example
Illustrative example
Illustrative test: The incoming maintainer traces a live revision back to its controlled source. Several projects may be named after the practice, including an old prototype and an unused hosting copy. The outgoing supplier maps the public domain to the active deployment and maintained source, then the incoming maintainer traces a known live change through that chain. Obsolete copies are labelled rather than blindly deleted. A future repair can now be directed at the project visitors actually receive, without relying on a familiar-looking folder name.
What this means for your practice
Several similarly named folders, repositories or hosting projects can exist after years of changes. Ask the outgoing supplier to connect the public domain to its active deployment project and maintained source. Use safe project identifiers and a verified release example. The incoming maintainer should be able to follow that chain without private verbal guidance. Label obsolete copies clearly rather than deleting them blindly during handover. This reduces the risk of a future repair being made to a dormant copy while visitors continue receiving the fault. Similar names or recent modification dates are clues, not reliable evidence of which project currently controls the public site.
How to check the result
The active publication chain is unambiguous and independently reproducible.
A mistake to avoid
Similar project names are not reliable evidence of which copy is live.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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