What to change
A saved section link describes a more precise destination than the article itself. Identify important incoming fragments from materials the organisation controls, then compare them with the replacement page structure. A compatibility anchor may preserve that intent without recreating obsolete copy. Ask for evidence showing the final section position and heading, because a successful page response cannot demonstrate that the reader reached the explanation they expected.
A worked example
Illustrative example
Illustrative test: Open a saved link aimed at the old measurement checklist section. An old staff-shared link may point visitors straight to a measurement checklist inside a guide. Its replacement article still contains the checklist under a different heading. The supplier preserves a suitable compatibility target or updates owned references, then demonstrates the original saved link. Your reviewer checks the actual section visible on arrival. Opening the replacement article at the top would not fulfil the more specific promise carried by that bookmark.
What this means for your practice
Some saved links point to a particular checklist or explanation halfway down a guide. Moving the article does not automatically preserve that more precise destination. Ask your supplier to review important section links used in materials your practice controls. The content owner should identify the equivalent heading in the replacement article. A compatibility target may let the old bookmark reach that section without restoring obsolete wording. Test the complete original link on the live website and check where the visitor actually lands. A successful page response or the right article title alone does not prove that the promised practical detail is now easy to find.
How to check the result
The visitor reaches a relevant section or a clear equivalent location.
A mistake to avoid
Testing only the base URL misses the lost section context.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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