What to change
Ask the supplier to give the menu button a clear name and accurately communicate whether its choices are open, including through reading software.
A worked example
Illustrative example
A control identified as Menu reports its expanded state when navigation opens and returns to collapsed when the visitor closes the panel.
Why this matters to your practice
A compact menu button should explain both its purpose and what happened when it was pressed. A changing symbol may provide a useful visual cue, but not everybody sees or understands it. Ask your supplier to demonstrate the same open and closed menu with spoken feedback. Also check what happens when a phone rotates or the window changes size. The control should continue to describe the menu actually available, rather than remembering an earlier layout that has disappeared.
How to check the result
Accept when the control and panel agree after activation, navigation and resizing, with a usable keyboard route through the available choices.
A mistake to avoid
Changing a hamburger into a cross may help sighted visitors but does not by itself communicate state through accessibility tools.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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