What to change
Ask your supplier to identify the current page and available moves clearly, including the first and last pages and changes caused by filtering.
A worked example
Illustrative example
A visitor on page three can identify that position, move to page four or return to page two, and recognise when a direction is unavailable.
Why this matters to your practice
Page controls help visitors judge where they are in a longer list. Make the current page and the available next or previous moves clear. Ask your supplier to show the beginning, middle and final page using touch and keyboard. An unavailable Next action should not look like a broken link. If changing a filter reduces the number of pages, the controls should update with the results so they do not offer destinations that no longer exist.
A practical review example
A visitor reaching the final page should understand why Next is unavailable rather than suspect a broken button. Ask your supplier to demonstrate the beginning, middle and end of a longer list with touch and keyboard. Then apply a filter that reduces the number of pages. The current position and available destinations should update together. A useful control provides orientation as well as movement, without offering page numbers that no longer contain results or leaving the selected page unclear in spoken navigation.
How to check the result
Accept when page controls remain understandable and operable at all boundaries and after the result count changes.
A mistake to avoid
Showing a greyed arrow without an accessible state can leave keyboard users trying to activate a destination that does not exist.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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