What to change
A print view can be useful without becoming the normal public browsing destination. Compare its substance with the standard guide and decide whether it is an alternate presentation or a distinct document. Ask the supplier to apply the corresponding preference consistently. Test printing and normal discovery separately, ensuring the improvement does not remove a practical feature or leave readers with a navigation-free dead end.
A worked example
Illustrative example
Illustrative test: Search the library for the guide and separately open its print route. A directions guide may offer a clean print view without the usual site menu. The practice confirms that it is an alternative presentation of the same information, then asks the supplier to maintain a clear preference for normal browsing. A reviewer finds the full guide through the library and separately prints its directions. Both tasks work, so the search-related correction does not remove a practical feature valued by visitors.
What this means for your practice
A printable version can be valuable for directions, preparation information or a longer guide. It may omit navigation to make paper output cleaner, which also makes it a less helpful destination for ordinary browsing. Decide whether it is simply another presentation of the same content or a separate document with meaningful differences. Ask your supplier to apply the appropriate search preference and keep normal library links directed to the full guide. Review printing separately from search discovery. Removing the print option merely to simplify a report would discard a useful feature, while leaving visitors stranded in a navigation-free version weakens their onward journey.
How to check the result
The standard guide is consistently promoted and the print view follows the approved duplicate policy.
A mistake to avoid
Removing print access entirely may discard a useful reader feature.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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