The Kay & Co. resource library

Marketing & search resources

Help people discover your healthcare organisation. Explore SEO, content and measurement guides that connect marketing to useful enquiries.

Explore a topic

31 resources

Planning, costs & suppliers

Explain what your practice needs, compare quotes fairly and know what your supplier will deliver.

Inside this topicHow to explain your website or digital project to a supplier · How to compare quotes for a healthcare app

90 resources

Booking & enquiries

Help people request appointments, follow up, prepare for visits and understand what happens next.

Inside this topicChoosing a booking system patients and staff can use · Tell patients when to expect a reply

42 resources

Navigation & site search

Organise menus, related links, search results and filters so people can find the right information.

Inside this topicUse website menu names patients understand · Help visitors find a guide after it is published

62 resources

Content, documents & updates

Keep service information, downloads and translations accurate, with a clear person to contact when something changes.

Inside this topicGive each service article a factual owner · Keep a shared list of important service facts

51 resources

Locations, arrival & teams

Keep branch information, travel details, shared premises and practitioner profiles useful and consistent.

Inside this topicGive each clinic a dependable location page · Show patients the correct entrance in a shared building

88 resources

Being found on Google & search

Understand why pages are hard to find, improve local practice listings and ask useful questions about search visibility.

Inside this topicHealthcare local SEO: check the journey from search to the right team · Why a published guide may still be hidden from search

47 resources

Marketing results & reports

Understand what your reports are counting and whether your marketing is bringing useful enquiries.

Inside this topicIs your marketing bringing the right enquiries? · Avoid counting confirmation-page reloads as new enquiries

50 resources

AI & saving time on admin

Reduce repetitive work, check AI suggestions and keep people in control of important decisions.

Inside this topicA practical first step towards less repetitive admin · Choose reliable sources for an internal AI assistant

33 resources

Marketing & campaigns

Plan useful emails, social posts and service information that help the right people understand your practice.

Inside this topicGive each email campaign a clear purpose · Make your landing page fulfil the advert's promise

53 resources

Website changes & recovery

Check a website update before it goes live and agree how to put things right if a change causes problems.

Inside this topicAgree what a software update must achieve before building it · Publish the version your practice actually approved

The complete list

Marketing & search resources

Showing 1–24 of 184 resources, ordered by title.

Marketing & campaigns Planning worksheet

Ask only what a first enquiry needs

A simple introductory enquiry form asks for extensive personal information before the team knows whether it is needed. Visitors abandon the process midway.…