What to change
Ask your supplier to adapt fixed page elements to limited screen height, including landscape use with the phone keyboard open.
A worked example
Illustrative example
A visitor can read a full form question in landscape because the tall navigation area stops occupying a permanent portion of the small visible screen area.
Why this matters to your practice
A landscape phone is wide but short. Treating it like a roomy desktop can leave little space between a tall fixed header and a bottom action bar. Ask your supplier to complete a real form in that orientation with the keyboard open. The current question and a route to continue must remain reachable. It may be sensible for some fixed elements to become ordinary scrolling content when height is limited; judge the result by usability rather than preserving every decoration.
A practical review example
A phone rotated sideways may be wide enough to trigger a desktop-style header but leave very little room beneath it. Add a bottom action bar and keyboard, and the form becomes a narrow strip. Ask your supplier to complete a fictional enquiry under those conditions, including an error. Important fixed elements may need to shrink or scroll with the page. Judge the ability to read the current question and continue, rather than whether every decorative element keeps its original size.
How to check the result
Accept when the available reading and interaction space remains useful throughout the task, including while typing or viewing errors.
A mistake to avoid
A layout that responds only to screen width can incorrectly treat a short landscape phone as a spacious desktop screen.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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