Make the practice logo a dependable link to the homepage

What to change

Ask the supplier to make the header logo one clear home link, with the same understandable action across phone and desktop versions.

A worked example

Illustrative example

A visitor on a deep service page activates the practice's home link from the header and arrives at the homepage predictably.

Healthcare website design showing connected desktop and mobile service and enquiry layouts. — Make the service and next step clear on every screen.

Healthcare website accessibility illustrated by a focus outline, keyboard key, contrast samples and form. — Review keyboard access, contrast and understandable form fields.

Why this matters to your practice

Many people use the practice logo as a familiar route back to the homepage. Keep that expectation consistent across service pages, branch pages and mobile headers. Ask your supplier to demonstrate the destination and the name spoken by screen-reading software. A logo file name is not a useful description of where the link leads. Check the versions used on light and dark backgrounds too, since a reliable home route must be visible as well as technically present.

How to check the result

Accept when the same understandable home action is available across header variants and works with pointer, touch and keyboard input.

A mistake to avoid

A descriptive image alternative can still leave a confusing link if additional hidden text repeats or contradicts its destination.

Turn reading into a next step

Your action checklist

Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.

Checks to discussClick different visible parts of the logo and confirm they share the same destination. Check that decorative surrounding space does not cover adjacent controls.Ask your supplier to demonstrate this check with you: tab to the logo and listen with a screen reader (software that reads the page aloud). Its name should identify the organisation and the home destination without reading a file name.Repeat on the mobile header and any dark-background variation. Ask the supplier to verify that the link remains visible and its focus indicator is not clipped.

Your answers and notes

Record what you know, what is still missing and the answer you need from your team or supplier.

What happens next, and who will do it?

Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.

Related guides

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