What to change
Ask your supplier to make every carousel item reachable through visible, labelled controls, with clear information about position and boundaries.
A worked example
Illustrative example
A visitor moves through branch photographs using labelled Previous and Next controls while another visitor can use the optional swipe gesture.
Why this matters to your practice
A swipe gesture should be a convenience rather than the only route through useful content. If a carousel contains branch photographs or practical information, provide understandable previous and next controls. Ask your supplier to show how many items are available and what happens at the beginning and end. Tiny dots may suggest more content without explaining how to reach it. Review the collection with a keyboard as well as a phone, so every item remains deliberately accessible.
A practical review example
A branch-photo carousel may contain an important entrance image after its first slide. Ask the supplier to reach it without swiping, using the available Next control and then a keyboard. The current item should be understandable, and the beginning or end of the collection should behave predictably. Review small phone layouts where controls may be hidden or compressed. Tiny dots can suggest additional slides without giving everyone a usable way to choose them or understand what each selection reveals.
How to check the result
Accept when the same content is available without swiping and its order, current position and boundaries remain understandable.
A mistake to avoid
Tiny unlabelled dots may indicate several items without providing a practical or meaningful way to choose among them.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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