What to change
A narrow category is a starting choice, not a trap. Check the route back to the full collection from both the first and later category pages. Ask the supplier to preserve the selected category while moving forward and to make widening the selection explicit. The key evidence is a complete browse-and-recover sequence performed without browser history, because a visitor may have arrived directly from an external link.
A worked example
Illustrative example
Illustrative test: Choose a narrow category, open its later page, then return to all resources. A reader may arrive from a shared link directly into a narrow measurement category. They discover the topic is wrong and choose All resources, even though they have no earlier page in browser history. Ask the supplier to demonstrate this from a later category page as well. The selected label, results and page number should agree after widening the view, leaving the reader with a genuine route back into the collection.
What this means for your practice
Choosing a category should help readers narrow their options without trapping them there. Someone may arrive directly at a filtered view from a shared link and have no useful browser history to return through. Ask your supplier to keep an obvious route to the complete library, including on later result pages. The label should say what changes when it is chosen. During review, enter a narrow category directly, move to a later page and widen the view again. Confirm that the actual results change with the visible selection. A filter that looks cleared while still hiding articles creates uncertainty about what the practice's library contains.
How to check the result
The user can widen the search without relying on browser history.
A mistake to avoid
A filter that only resets visually may leave the wrong results displayed.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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