What to change
Ask your supplier to produce a useful paper layout that preserves the main information while removing screen-only overlays and repeated obstructions.
A worked example
Illustrative example
A location page prints its address and directions without a floating Book button covering the final lines on each sheet.
Why this matters to your practice
A printed page needs the useful information, not floating website controls covering its sentences. Ask your supplier to inspect a long page in print preview with the usual banners and assistance controls present. Look beyond the first sheet, since repeated fixed elements may obscure later content. The practice should check that contact details, directions and other practical information survive the change. Removing screen furniture should improve the paper version without accidentally removing the details someone intended to take with them.
A practical review example
A directions page may print across several sheets, with a fixed booking button covering the final lines on each. Ask your supplier to inspect every sheet in print preview while the usual banners and assistance controls are active. Your team should check that addresses, contact details and essential images remain after the cleanup. A short first-page sample can miss repeated problems farther down. Review headings at page breaks as well, so the printed explanation does not become difficult to follow even after the obvious floating controls disappear.
How to check the result
Accept when the printout contains the intended information in a readable order without overlapping controls or unexplained blank pages.
A mistake to avoid
Testing only a short first page can miss repeated fixed elements that obscure content on later printed sheets.
Turn reading into a next step
Your action checklist
Work through these checks with your team or supplier. Tick the ones you have resolved and leave unknowns open.
Record what you know, what is still missing and the answer you need from your team or supplier.
Use project decisions only, without personal, patient or confidential details. Entries stay in this page and are not submitted to Kay & Co. Copy or download before leaving; this page does not save your notes.
Further reading
These sources provide background for the topic. The practice examples and checklist are illustrative planning suggestions from Kay & Co.
Related guides
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