The Kay & Co. resource library

All resources · page 3

The complete collection of practical guides, planning worksheets and articles. Use the filters to narrow it down, or browse by title.

The complete list

All resources

Showing 49–72 of 915 resources, ordered by title.

Brand & visual design Planning worksheet

Carry a care-home rebrand into everyday materials

A rebrand reaches families through much more than the website. Visitor notices, enquiry packs, email signatures and signs all contribute to recognition.…

Connecting your systems Planning worksheet

Carry the full appointment details between systems

An integration transfers the appointment time but loses the selected location or appointment type. The date and time are only part of a booking. Location,…

Brand & visual design Planning worksheet

Check a new name in the places people will see it

A name shown large in a presentation may behave very differently in a mobile header, an email sender line or a small printed label. Try those everyday uses…

Connecting your systems Planning worksheet

Check access has ended across connected systems

A central account is disabled but an integrated application still permits access through an existing session or separate login. Disabling one login does not…

AI & saving time on admin Planning worksheet

Check AI drafts for facts and promises

A polished draft includes a service claim that the organisation does not actually offer. Polished language can make an invented service promise harder to…

AI & saving time on admin Planning worksheet

Check automation delivers the result staff need

A monitoring screen says the automation is running while the receiving team sees no new tasks. A green running label may only show that the automation…

Planning, costs & suppliers Planning worksheet

Check exported records are usable by the next team

A departing software supplier provides a data export that opens successfully but omits important relationships and uses undocumented identifiers. An export…

Content, documents & updates Practical guide

Check facts before reusing a welcome paragraph

A warm welcome paragraph says patients can choose any location, practitioner or appointment format. It gets reused on pages where those options are…

Website speed & loading Planning worksheet

Check how quickly important pages work on a phone

A fast homepage says little about a service page full of large photographs or a slow booking tool. Ask your supplier to test the pages people use when…

Hosting & website support Planning worksheet

Check important booking and information links

A key external booking destination changes while the clinic website itself stays unchanged. Its prominent call to action now leads to an error. Your site…