Make every useful video control work without a mouse
A video may start with a keyboard but leave pause, seek or captions usable only through a pointer. Visitors cannot control the same playback experience as…
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Make expandable help easy to open, read and close
An expandable details panel may steal focus into its body or leave keyboard users unaware of its new content. Inconsistent expansion makes even simple help…
Make extra form questions easy to notice
Choosing an option can reveal another required question below the visible screen. Visitors may continue unaware of it, especially when using a keyboard,…
Make failed enquiry messages easy to notice
After a server rejects a submission, the page may add a message above the form while leaving the visitor at its bottom. Nothing appears to happen where they…
Make footer links easy to tap separately
A footer can contain useful contact and policy routes but pack them into tightly spaced text. Small screens make accidental activation of a neighbouring…
Make form choices easy to tap
A small radio circle or checkbox can demand precise tapping even when a large descriptive label sits beside it. Visitors may repeatedly press words without…
Make form progress match the questions patients actually see
A progress indicator may promise three steps while a conditional answer adds two more. Visitors cannot judge how much remains or understand why the…
Make important illustrations understandable without the picture
If an illustration carries information, readers need another useful way to access that meaning. A short image description may suit a simple visual, while a…
Make incident reporting easier for staff
Staff avoid an incident form because it asks for investigation detail they cannot know at submission. Someone reporting an incident may know what they saw…
Make it clear when a website link opens a new page
Some websites replace page content without a full browser load. If the title and reading position remain unchanged, visitors using accessibility tools may…
Make it clear when the phone menu is open
A menu icon can remain visually and audibly unchanged after activation. Visitors may not know whether navigation opened, especially if it appears outside…
Make it easy to report incorrect website information
A visitor notices an old entrance instruction or wrong phone number but has no obvious way to report it. They may send a detailed complaint through a…
Make it easy to return incomplete work for clarification
A reviewer receives a document without the supporting information needed to make a decision. A reviewer cannot make a useful decision when the reason for a…
Make job applications clear and straightforward
Candidates upload incomplete material because the form does not explain what the recruitment team actually needs. An application form is a candidate's first…
Make keyboard navigation follow the page's visible order
Cards arranged visually into columns may receive keyboard focus in an unexpected sequence. Visitors using magnification can lose track when focus jumps…
Make late rota changes clear to everyone affected
A team member changes availability after the rota is published and two managers make conflicting edits. A rota change affects travel, childcare and cover…
Make later library pages as reachable as the first
The first resource page is easy to reach, but later entries only appear after a scripted button. The underlying page links may be absent.
Make links in paragraphs look like links before a tap
Links styled exactly like surrounding text may be discoverable only by hovering. Visitors reading on touch screens or with reduced colour perception can…
Make list page controls show where visitors are
A row of page numbers can look like ordinary links with no clear current position. Disabled previous or next actions may still appear active or offer no…
Make loading placeholders lead to a clear outcome
Grey skeleton boxes can resemble empty cards or broken page content. Visitors may wait indefinitely because nothing explains what is loading or whether…
Make long choice lists usable on a phone
A custom dropdown can be taller than the phone screen or scroll the page behind it. Visitors cannot reach later options or lose the question while searching.
Make long guides comfortable to read on wide screens
A content area can stretch across a large monitor until each line is difficult to follow. Visitors repeatedly lose their place when moving from one line to…
Make message delivery problems clear to staff
One system marks a message sent while another records it as rejected, and staff do not know which status to trust. Different systems may use sent to…
Make missing pages honest and helpful
An invented address shows a missing-page message, but automated checks receive a success signal. Reports can therefore describe an unavailable guide as healthy.