Include leaflets and downloads in a website move
Webpage redirects work after a migration, while old brochure addresses fail. The move inventory omitted files.
The Kay & Co. resource library
Website changes & recovery · page 2
Check a website update before it goes live and agree how to put things right if a change causes problems.
Find an answer
Search a question, a task or a few words.
Search results
Matching resources
The complete list
All website changes & recovery resources
Showing 25–48 of 53 resources, ordered by title.
Include old bookmarks in every page-address change
A new page address works, but the release checklist never tests previously shared links. Treat compatibility as part of the rename rather than a later SEO…
Include separately stored documents in the recovery plan
The website code restores correctly, but linked documents lived in a separate service outside the backup scope.
Keep branch-specific booking links from being replaced by defaults
A branch page should use its own booking destination, but a shared website setting replaces it with the default practice link. The local value still looks…
Keep campaign information intact when links move
A campaign link reaches the correct guide, but its source information disappears in transit. The redirect should preserve only the query information the…
Keep control of the old domain after a website move
The new site works, but old bookmarks rely on a domain nobody plans to renew. Redirect continuity depends on ownership.
Keep old website links useful after a redesign
Patients may follow saved links, search results and earlier appointment emails long after your website changes. Ask your supplier to send each changed…
Keep recovery rehearsals from sending real messages or requests
A recovery exercise starts an old website copy whose scheduled jobs or outgoing hooks could affect live systems.
Make new pages and their supporting files work together
The new published page is public, but visitors receive an older script or stylesheet and see inconsistent behaviour.
Make publishing work without one developer's laptop
The developer's preview works, but production lacks resources created by an unrecorded local step. Ask the supplier to rebuild from the shared project using…
Make recovery possible when the usual administrator is away
The person who normally manages backups is unavailable, and the only recovery instructions depend on an account they alone control. Recovery becomes harder…
Make sure someone can pause a faulty release
The publication process continues after a critical check fails because release ownership is unclear. Agree a concrete stop condition and an authorised…
Measure recovery from a meaningful start to a verified finish
A supplier reports a fast restore, but timing excludes access preparation and stops before public validation.
Preserve the useful section in an old bookmark
A retired guide points to its replacement, but a bookmarked section no longer exists. Visitors land far from the needed explanation.
Prove that an incoming supplier can restore the backup
The organisation receives a backup file, but the incoming maintainer cannot identify its format or required tooling.
Publish the version your practice actually approved
The practice approves one preview, but the supplier publishes a later build containing additional unreviewed changes.
Recover calmly from a mistaken website update
Even careful teams can publish an incorrect time or replace useful wording by mistake. Ask your supplier how to view earlier versions and restore the right…
Remove unnecessary detours from old website links
A bookmarked resource passes through several historical addresses before reaching the current guide. Repeated reorganisations can leave a trail of addresses…
Restore a known acceptable version, not merely the previous one
The team chooses the immediately previous deployment even though that version was never confirmed healthy.
Restore compatible website code and content together
An older site version expects a content structure that the current editing system export no longer supplies.
Review the whole patient journey before approving a redesign
A polished homepage is only one part of a working website. Before approval, agree a few complete tasks that matter to the practice: finding a service,…
Send old guide links to a genuinely useful replacement
Old guide links all land on the homepage after a redesign. Visitors lose the specific explanation they expected.
Stop broad redirect rules catching current guides
A pattern intended for retired routes also matches valid current guides. New content unexpectedly lands elsewhere.
Stop retired categories returning after website updates
The content team retires a category, but a generator recreates its link at the next build. Manual cleanup never sticks.